Purchase Policy

The National Cherry Blossom Festival ticketing site is powered by TuneStub. The following policies are enforced by TuneStub and supported by the National Cherry Blossom Festival, Inc.
 

NO REFUNDS OR EXCHANGES
In accordance with the National Cherry Blossom Festival’s Terms of Service, TuneStub does not offer refunds or exchanges of tickets purchased on the TuneStub web site or via the mobile site. In addition, tickets purchased through TuneStub may be subject to a per-ticket Convenience Charge, which is non-refundable except in extraordinary circumstances where the Festival was unable to honor your tickets purchased through TuneStub (i.e., if the event is cancelled, irrefutable proof that your seat was double sold, no seat was available in the theater, etc.). Before purchasing your tickets we urge you to confirm the title, time and location of the event you wish to attend.

RETRIEVING YOUR TICKETS
Please read your online and email confirmation pages carefully, as they provide you with important information about retrieving your tickets that may be unique to each event. Please remember to bring your Print-at-Home Referenced-Coded Ticket.

PAYMENT METHODS
TuneStub accepts American Express, MasterCard, and Visa. We also accept debit cards. TuneStub does not accept "Single-Use" card number security products.

TICKET CONFIRMATION AND EVENT RATING & REVIEW E-MAILS
As an integral part of your ticketing transaction with TuneStub, we send you via e-mail a ticket confirmation following purchase explaining how to download and print your tickets, as well as a subsequent invitation to rate-and-review the Event. Providing feedback via the rate-and-review e-mail is optional; if you do not wish to participate, just ignore or delete that email.

PRICING AND AVAILABILITY
TuneStub sells tickets on behalf of the National Cherry Blossom Festival, Inc. TuneStub does not set ticket prices, determine show times, or control ticket availability and inventory. You will be responsible for paying all applicable taxes in connection with your purchase of any tickets.

If you have any questions upon review, please email ncbf(at)downtowndc.org